Services include, but are not limited to:
- Initial Setup
- Configuring BI for best CPU usage
- Setting up desired storage settings (clips and archiving)
- Schedules and Profiles
- Artificial Intelligence
- License Plate Recognition
- Setting up zones and hotspots for better motion detection
- Zone Crossing
- Email Picture/Text messages on motion
- Cutting down on false alarms
- Web Server settings for remote access – port forwarding, VPN or Stunnel
- Blue Iris apps (android and iOS)
- Flagging and protecting clips – Keeps important clips from being automatically deleted
- UI3 Support (web browser interface)
ncgeezer (verified owner) –
I am new to security cameras. I relied heavily on this forum for information for putting a system together. When it came time to implement the IT part, I was lost and overwhelmed. I booked a Blue Iris Support session with Mike and he set up and initialized my entire system (six cameras) in under an hour. I would have taken me days if I could have even done it. Of all the money I spent putting my system together, the $60 I spent on the support session is, without a doubt, the best bang-for-the-buck. Well worth every cent.
mike osmon (verified owner) –
Very satisfied with the support in setting up my Blue Iris on a new computer along with dialing in the cameras, switch and some of the more intricate settings on the cameras . Mike was very proficient in working through my setup. I would highly recommend this service !!
kirtonsullivan (verified owner) –
Amazing help. Used twice now and will use again as needed. I have 4k cameras and a dedicated server. I tried doing it myself. I should have of hired Mike from day 1 to set it up. Thank you so much.
Pranoid1123 (verified owner) –
very awesome to work with went out of his way to help. i will be having another session with him soon.
Cire3 (verified owner) –
Ok, first things first. I’m a tech guy, and I was in awe watching this guy go through my system. Tools I didn’t know to use, settings I wasn’t completely sure about. Went over the system bumper to bumper, and found a few things needed attention. Making this system rock. I was concerned running 37 cameras on BI, but now that I’m installed and running flawless…. I couldn’t be happier with my decision.
Mike knocked it out of the park ! Super fast and efficient, and most definitely went the extra mile to ensure everything was setup correctly on a 37 camera system. It’s running great and exactly what I was looking for in a camera system.
I wouldn’t waste hours trying to test / tune, and HOPE everything right. Let these guys get you running as it should. Look forward to many BI builds knowing I have a great support option to make sure things are correct, or if I have a problem.
Jimmyballpeen (verified owner) –
Needed help once again and Mike came through above and beyond! Saved me a lot of time and aggravation. Also set up the update and has everything running at optimal speed. Thanks again!
Thanks again for the continued support and for the review, James! I’m really glad we were able to get you back up and running and save over 50% of your CPU processing power!
rustynut (verified owner) –
I have 4 cameras and plan on 8. I had the basics installed, and was fairly familiar with the different screens. I would never had been happy with my on effort setting BI up like I have read. I purchased an hour, and Mike was busy in my computer. He cut both CPU and RAM down 50%. I really think that what Mike did in an hour would have taken me MANY hours. Now I have confidence. Thanks Mike.
Thank you for the review, I appreciate it! It was a pleasure helping you out, I’m really glad we were able to save you a ton of system resources and get everything running smoothly.
Remnkemi (verified owner) –
Mike was great. Helped me out right after Thanksgiving and fixed a lot of my problems I didn’t even know I had for the last 10 years. Now all my cameras are working correctly and fixed cpu load issues. Definitely going to use mike again.
FJC58 (verified owner) –
Mike was great. I had no signal to my cameras after upgrading my router. I spent a few hours trying to figure out the issue with no luck. Mike was able to diagnose the issue, fix it and tune my system. I would definitely recommend and utilize again in the future.
Thanks, Frank! Glad to get everything back up and running for you. Thanks for using our service 🙂
JesseF (verified owner) –
Timely and efficient service. I have gotten familiar with the system to a point but nothing like the tech that helped me. Lots of fine tuning can be done to your system even if you set it up yourself. This is money well spent.
Tom Lovell (verified owner) –
MIke was great. I lost all my settings upgrading to V5 and he got me back up and running in no time with settings that I would have spent months figuring out. I will definitely be spending some more support time with him as I expand on what Blue Iris can do. It is a great program but very in depth for a rookie like me. The support option is a great tool for folks like me. Thanks Mike.
oliveone (verified owner) –
I have limited IT experience and could not get the cameras to initialize. I paid for the support with Mike. He worked through all the issues and got everything working at a very reasonable price. You could not have someone remote in and fix your computer for twice what they are charging. I am currently planning on an install at a municipality and we will be using blue iris and their support. Money well spent. Thanks again.
skipdup (verified owner) –
I just finished an hour with Mike. I am absolutely blown away. This was the best money I’ve spent in a very, very long time. No telling how many days of struggle I just avoided. Not to mention what I learned – stuff I would have never found on my own. And, weird as out might sound, it was fun. No way to throughly describe how good this was… Thank you!!!
Thanks, Skip! Glad to help and yes, it was fun! 🙂
Jimmyballpeen (verified owner) –
This was my first time hooking up and setting up cameras . I was struggling to get my 16 cameras up and running. Using the support made everything better and Showed me where I was making my mistakes. They got the cameras up and running in no time. I would not hesitate to use again .
Glad we were able to get everything running perfectly for you!